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When you buy from The Sylvan Lane Shoppe via
the internet or through the mail,
we protect your privacy. We do not sell, rent, or exchange customer
information. We share identifiable information only with those
parties entrusted with the processing of your account and the
fulfillment of your order. We've established procedures to protect
your privacy, which we vigorously uphold. Of course, this policy
does not apply to information we are required to disclose by law.
Customer information is gathered so we can better serve you, and
we make every effort to ensure its security and to treat your
information responsibly. When you become a Sylvan Lane Shoppe
Customer, we ask for your name, address, e-mail address, and phone
number. We also ask for your credit card number and its expiration
date, should you select that method for payment. Once we have your
credit card information, we will not ask for it again unless a
change is required, or you are shipping to another address. Your
order history information is maintained in order to service your
account.
You may receive e-mail from The Sylvan Lane Shoppe in order to
update your account or communicate information which we may need to
expedite your order.
Frequently Asked Questions
about The Sylvan Lane Shoppe Internet Shopping
1. What steps are taken to keep my personal information
private? Your order information is sent to us through a
"secure session" established with Secure Socket Layer (SSL).
This technology encrypts, or scrambles, your account information
before it is sent to us, making it virtually impossible for anyone
other than The Sylvan Lane Shoppe to read it. We protect all
customer data against unauthorized access. We use secure technology,
privacy protection controls and restrictions on employee access, to
safeguard your personal information.
2. Does The Sylvan Lane Shoppe protect my e-mail address too?
We use your name & e-mail address to provide fast Customer
Service communications and other services. The Sylvan Lane Shoppe
does not sell, rent or exchange your identifiable customer
information, including e-mail addresses.
If you have any questions regarding The Sylvan Lane Shoppe's
Privacy Policy, you can e-mail us through info@sylvanlaneshoppe.com.
Please be sure to include your e-mail address so we can respond to
your questions. If you prefer you can
write to us at: The Sylvan Lane Shoppe - Customer Service, 7 Sylvan
Lane, Feeding Hills, Massachusetts 01030.
The Sylvan Lane Shoppe reserves the right to modify, change or
replace this policy at its discretion.
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